返金ポリシー

JVIBZ Return & Refund Policy

We want you to be satisfied with your purchase. Returns may be requested within 30 days of delivery.

To be eligible for a return, items must be unused, unworn, and in their original condition with tags and original packaging when applicable. Proof of purchase is required.

To request a return, contact JVIBZ through the contact information provided on our website. Please do not return an item before receiving return instructions.

Certain items may not be eligible for return, including personalized or custom products, gift cards, and items marked final sale. For hygiene reasons, some personal-use items may also be non-returnable where permitted by law.

Damaged or incorrect items: Please contact us as soon as possible if your order arrives damaged, defective, or incorrect so we can review the issue and make it right.

Refunds: Once an approved return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Exchanges: If you need a different item or size, contact us for available options.

Contact: For questions regarding returns or refunds, please contact JVIBZ using the contact information available on our Contact page.

For that second Pinterest screenshot, once you return to it, check the boxes only if they are true for your store: